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- REVIEW EQUIPMENT & PRICE LIST:
Review the price list on this website and determine
what type of equipment you need for your event. If you have any questions, please contact Celebrations during office hours.
- REQUEST RESERVATION:
After you have decided which equipment
you need to rent, you will need to request a reservation for the equipment. Although reservations are not required, we advise
all customers to reserve in advance in order to ensure your rental. You may use the "RESERVATION
REQUEST FORM" provided at the bottom of this section at your convenience, or call (510) 887-0727 during office
hours. If you are using the online form, make sure to provide all required information, expecially if it is a delivery request.
For online reservation requests, a confirmation notice or call will be provided to you within 48 hours of submission. Please
note that for same-day or next-day rental requests, you must place your reservation over the phone for immediate service.
- PAYMENT:
Celebrations accepts MasterCard, Visa and cash.
If paying by credit card and the cardholder is not the Lesee or will not be present to sign the credit card receipts, a
credit card authorization form (pls see POLICY to print form) and additional requirements must be completed. Checks
will only be accepted from pre-authorized accounts (eg: Companies, school districts, etc) or if submitted 14 days from the
rental date .Payment on the rental must be received on or before the rental date. Most delivery rentals will require an advance
deposit and the remaining balance may be paid when the equipment is delivered. Pre-authorized accounts may pay after the rental
date.
- GUARANTEE YOUR RESERVATION:
In order to guarantee
your reservation, you must remit payment or provide a deposit BEFORE the rental date. You may provide credit card information
over the phone and/or visit our office to provide us with the payment. Please see POLICY section for further details.
- CHANGES TO RESERVATION:
Once your reservation has been placed,
you may add (subject to availability) or remove equipment from your order (with exception to special orders), however once
you have picked-up and/or the equipment has been delivered, you cannot remove equipment from your rental even if you have
decided not to use them. Changes may be made on delivery and pick-up rentals (subject to the same cancellation policy) up
to 12pm on the business day before the rental is due out.
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